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Insight

Quality of Earnings: The Number You Are Buying Is Not the Number Reported

Reported EBITDA is an opening position. What survives a quality-of-earnings review is the number the multiple should have been applied to — and every add-back in between is a negotiation worth a multiple of itself.

By the Projectzo transaction advisory practice 15 min read 1 interactive model

Founded 2010 · 16+ years of practice · a network of 80+ specialist consultants across 22 countries · one senior advisor carries each mandate

Reported, Adjusted and Sustainable Are Three Different Numbers

A multiple is applied to a number. Everything about the transaction — the headline, the debt quantum a lender will support, the equity cheque, the return the buyer has underwritten — is a function of that single figure, and the figure itself is presented as though it were an observation. It is not. Reported EBITDA is the output of accounting policy choices. Adjusted EBITDA is the output of an argument about which of the reported costs should be treated as not belonging to the business a buyer is acquiring. Only the third number — the earnings the business can be expected to generate on a repeatable basis under the ownership that follows completion — is a valuation input, and it is the one nobody circulates.

The gap between the three is not marginal. A vendor pack that presents reported EBITDA and then walks the reader through a schedule of add-backs to arrive at an adjusted figure is doing something entirely legitimate; the exercise exists because reported earnings genuinely do contain costs that will not recur. But the schedule is advocacy, and it is prepared by the party whose consideration rises with it. Each line on it converts a cost into value at the transaction multiple. At eight times, an add-back of one is worth eight of price. That arithmetic is the reason the schedule exists, and the reason it is worth testing line by line rather than in aggregate.

This article sets out how the earnings basis is actually examined: the taxonomy of add-backs and what distinguishes a defensible one from a contested one, why items described as one-off are the most fought-over category on the schedule, how revenue recognition and cut-off can move earnings without any add-back appearing at all, why cash conversion is the most reliable single test available, and what changes when the target is a carve-out rather than a standalone business. It is the companion to the enterprise-to-equity bridge: the bridge decides what happens to an agreed value, and this decides what the value was calculated from. Where our transaction advisory practice acts for a buyer, this work precedes the bridge, because a definitions schedule negotiated against an unsustainable earnings figure is a careful allocation of the wrong number.

An add-back is not an accounting entry. It is a proposal that a cost the business incurred should be paid for by the buyer at the transaction multiple.
01 — The schedule

Every Add-Back Belongs to a Category, and the Category Decides the Argument

Add-backs are not a single class of item to be accepted or resisted as a block. They divide into categories that are argued on entirely different grounds, and the fastest way to lose a defensible adjustment is to bury it in a schedule alongside an indefensible one. In the mandates our advisers run, the first thing done to a vendor's adjustment schedule is to sort it — genuine one-offs, owner compensation normalisation, pro-forma synergies, run-rate adjustments, capitalisation policy items, and related-party pricing — because each of those sits at a different point on the scale from arithmetic to assertion.

The distinction that matters most is between an adjustment that removes something which happened and an adjustment that adds something which has not. Removing a settled legal claim that will not recur is a statement about the past, and it can be evidenced. Adding the earnings the business would have made had a cost reduction been implemented twelve months earlier is a statement about a counterfactual. Both may be reasonable. They are not equally reliable, and a schedule which presents them in the same column, in the same typeface, with the same tone of inevitability, has flattened a distinction the buyer is entitled to see.

The add-back taxonomy, and where each category is contested
Category What is proposed The test that decides it Where it commonly lands
A Genuine one-off costs Remove a cost that arose from a discrete event which will not recur — a settled dispute, a site closure, a single restructuring. Whether the same category of cost appears in the comparable periods. A one-off is a fact about a series, not about a single year. Accepted where the multi-year series is clean and the event is evidenced; contested the moment the category appears twice.
A Owner compensation normalisation Restate owner remuneration, benefits and connected payments to the market cost of employing a replacement in the role. An external benchmark for the role actually performed, and whether the owner's functions will need more than one hire to replace. Accepted in principle in owner-managed businesses; the argument moves to the benchmark and to how many roles the owner occupied.
B Run-rate adjustments Annualise the effect of a change already made — a contract signed, a headcount reduction completed, a price increase implemented part-way through the year. Whether the change is complete and evidenced at the measurement date, and whether the annualisation carries the offsetting costs with it. Accepted where the action is done and documented; resisted where it is in progress, planned, or annualised without its associated cost.
B Capitalised versus expensed costs Present earnings on a policy basis — commonly development or implementation costs capitalised rather than charged. Whether the policy is consistent across the periods presented and consistent with how the buyer will account after completion. Turns on consistency. A policy change inside the comparison window makes the series non-comparable and the adjustment must be reversed out of the trend.
C Related-party pricing Restate transactions with connected parties — rent, management charges, supply arrangements — to an arm's-length equivalent. What the arrangement will cost the business after completion, when the connected party is no longer connected. Adjusted in both directions. Below-market rent flatters earnings and must come out; above-market charges genuinely add back.
C Pro-forma synergies Include savings or revenue the business has not yet achieved and which depend on the acquisition or on a plan not yet executed. Whether the seller can point to anything other than an intention. Ownership of the benefit is the second question. Generally excluded from the earnings a multiple is applied to. A buyer who pays for its own synergies has bought them twice.

Positions summarised here are the arguments customarily advanced by each side and reflect common negotiated practice; they are not accounting or legal advice, and no outcome is standard. Every engagement turns on its own facts, the evidence available and the drafting adopted.

The pro-forma synergy line deserves the emphasis it gets. Where the saving arises only because this buyer owns the asset, the seller is asking to be paid, at a multiple, for value the buyer creates after completion and funds itself. There are markets and processes in which some share of that value is conceded — a competitive auction with several trade bidders is the obvious case — but that is a commercial concession about how the surplus is divided, not an accounting adjustment to the earnings of the business being sold. It belongs in the price discussion where both parties can see it, not inside a schedule that looks arithmetical. Where we act for a buyer, our advisers move synergy lines out of the earnings schedule and onto a separate page for exactly that reason: the two conversations are different, and merging them is how one of them gets won by default.

Owner compensation runs the other way and is often understated by sellers who have not thought it through. An owner drawing modestly, working six days a week, personally carrying the two largest customer relationships and signing every purchase order is not a single salary line. Replacing that person may require a managing director and a commercial lead, and the normalisation should reflect what the roles actually cost rather than what the owner chose to pay themselves. Our financial due diligence team scopes the owner's functions before pricing them, because the question is not what the owner was paid but what the business will pay once they have gone.

02 — The contested category

A One-Off That Happens Every Year Is a Cost of Doing Business

The most contested items on any adjustment schedule are the ones described as exceptional, non-recurring or one-time. The description is doing the work: an item accepted as one-off is removed from earnings and paid for at the multiple, and the label alone is frequently the only support offered. The test is not whether the specific event will happen again — no particular legal claim recurs — but whether the category of cost is a feature of how the business operates.

This is why the analysis has to run across a series rather than a single year. A business that settled an employment claim in one year, a supplier dispute in the next and a customer claim in the third has not had three one-offs. It has a litigation cost line that it has chosen not to describe as one. A business that rebranded once has had a one-off; a business that rebranded, then refreshed the brand two years later, then relaunched the website has a periodic marketing investment cycle. Our financial due diligence team runs proposed one-offs back across every period for which records exist, not only the periods presented in the vendor pack, because the schedule is drawn from a window the seller chose.

Restructuring costs are the sharpest case. A single restructuring in a decade is genuinely exceptional. A restructuring charge in four consecutive years is not exceptional in any meaningful sense — it is what the business spends to stay at its current level of profitability, and removing it presents earnings the business has never actually delivered. The same logic applies to items that are individually small enough to escape scrutiny. A schedule of fifteen adjustments, none of which is large, can move the earnings basis further than any single line a buyer would have challenged, which is why the aggregate matters as much as the composition.

There is a second, quieter version of the problem. Some costs are genuinely non-recurring in the form they took but will recur in another form: a systems implementation completed this year avoids a systems implementation next year, but a business operating aging infrastructure will implement something again within the investment cycle. Treating the whole charge as an add-back assumes a cadence of capital investment that never returns. Where the underlying need is periodic, the more defensible treatment is to normalise the cost across its cycle rather than to remove it entirely — and our advisers put that position in writing, because it is far easier to argue for a partial adjustment before the seller has anchored on the full amount than after.

The question is never whether this particular event recurs. It is whether the business has a category of cost that it has chosen to describe one event at a time.
03 — The top line

Revenue Can Move Earnings Without Any Add-Back Appearing at All

Everything above concerns costs. The larger risk to an earnings basis frequently sits above them, in when revenue was recognised and in which period it landed, because a revenue timing question moves EBITDA without appearing anywhere on an adjustment schedule. Nothing has been added back. The number is simply not describing the period it claims to describe.

Cut-off is the first test and the least glamorous. Revenue recognised days before a period end, on shipments that left the warehouse days after it, moves earnings between periods with no entry that looks unusual. The examination is mechanical: trace a sample of transactions around each period end back to delivery evidence, and check whether the pattern of sales in the final week of a period differs from the pattern in the equivalent week of the preceding quarter. Our financial due diligence team runs the cut-off test on the periods that flank the measurement date, in both directions, because a period that has been pulled forward is followed by one that has been drained.

Channel loading — shipping product to distributors ahead of end-market demand — produces the same effect over a longer window and is visible in the relationship between shipments and sell-through. Where distributor inventory is rising while end-market demand is flat, revenue has been recognised that the market has not yet absorbed, and the subsequent period carries the correction. Bill-and-hold arrangements, where goods are invoiced but remain with the seller, raise the same question in a form the accounting standards address directly: the conditions under which control has transferred are specific, and whether they have been met is a matter of evidence rather than intention.

Percentage-of-completion accounting concentrates the judgement further. Where revenue is recognised as a contract progresses, the measure of progress is an estimate, and a modest change in the estimated cost to complete moves both revenue and margin in the current period. The estimate is not wrong because it is an estimate — long contracts cannot be accounted for any other way — but it is a judgement whose sensitivity should be understood by anyone applying a multiple to the resulting earnings. Where our valuation team is asked to value a contracting business, the sensitivity of reported margin to the cost-to-complete assumption is tested before the multiple is discussed, because the two are not independent.

Reseller and agency arrangements pose a different question with the same consequence: not when revenue was recognised but whether it should have been recognised gross or net. A business acting as agent records the commission; a business acting as principal records the gross amount and the corresponding cost. The distinction turns on who controls the good or service before transfer, and it does not change EBITDA in absolute terms — but it changes revenue, it changes margin percentage, and where a valuation has been argued on a revenue multiple or benchmarked against peers on margin, it changes the conclusion.

Five questions that establish whether an earnings figure describes the period it is presented for. None requires access a buyer would not normally have in a diligence process.

  1. Does the final week of each period look like the other weeks?

    A concentration of revenue immediately before a period end, absent a genuine seasonal or contractual reason, is the most common signature of a cut-off issue. The comparison is against the same business in prior periods, not against an external norm.

  2. What happened in the period immediately after?

    Revenue pulled into a period is absent from the next one. Where the vendor pack ends at a period boundary, the following months are the single most informative document not yet supplied — and asking for them is the test.

  3. Is distributor inventory rising while end-market demand is not?

    Shipments and sell-through diverge when the channel is absorbing product the market has not taken. Where sell-through data is unavailable, the trend in distributor receivable days is a second-best proxy.

  4. Has any accounting policy changed within the periods presented?

    A capitalisation threshold, a provisioning basis or a revenue policy that changed mid-window makes the trend non-comparable. The change may be entirely correct and still make the series misleading if it is not restated.

  5. Do the earnings convert into cash?

    The most robust single test available, and the subject of the next section. Earnings that consistently fail to arrive as cash are describing something other than trading performance.

04 — The tell

Cash Conversion Is the Test That Does Not Depend on Anyone's Judgement

Every question above involves a judgement that can be argued. Whether a cost recurs, whether a benchmark is right, whether progress on a contract has been measured correctly — each is contestable, and each is contested. Cash conversion is different in kind. Cash either arrived or it did not, and the relationship between reported earnings and the cash the business actually generated is the most reliable single indicator of earnings quality available to a buyer.

The comparison is straightforward: operating cash flow before interest and tax, set against EBITDA, across every period presented. A business converting a high and stable proportion of its earnings into cash is producing earnings that behave like earnings. A business whose conversion is falling, or is persistently low, is producing earnings that are being absorbed somewhere — into receivables that are not being collected, into inventory that is not moving, into capitalised costs that reduce the expense line without reducing the cash outflow. None of those is necessarily improper. All of them mean the earnings figure and the cash generation of the business are telling different stories, and only one of them pays down acquisition debt.

Working capital is where the divergence usually lives, and it connects this article directly to the bridge. A business that has improved reported profitability while lengthening receivable days has converted a collection problem into an earnings presentation. A business that has extended payment terms with suppliers to release cash before a sale has borrowed from the buyer, who will have to normalise the position afterwards — and the working capital peg is where that argument is eventually settled, at completion, on a balance sheet nobody has yet seen. Our financial due diligence team reads the earnings analysis and the working capital analysis as one exercise for that reason: an add-back schedule and a peg derived from the same distorted months will agree with each other and both be wrong.

The other reason cash conversion earns its place is that it is difficult to present selectively. An adjustment schedule can be composed. A trend in cash conversion across three or four years is a property of the accounts as a whole, and where it diverges from the earnings trend, the divergence is the finding. In the mandates our advisers run, a deteriorating conversion trend alongside a rising adjusted EBITDA is the single pattern most likely to change the shape of an engagement — not because it proves anything on its own, but because it identifies precisely where the remaining diligence hours should be spent.

05 — Carve-outs

A Divisional P&L Describes a Business That Has Never Existed

Where the target is a division rather than a company, the earnings question changes shape entirely. The financial information presented is not the historical performance of a business; it is an allocation, prepared by the seller, of a larger entity's results. Nothing in it is necessarily wrong, and all of it is a set of choices about what to attribute. The buyer is not acquiring the division as presented. They are acquiring a standalone business that has never operated on its own, and the earnings basis has to be normalised to what that business will cost to run.

The costs at issue are the ones the division never bore. Group functions — finance, legal, human resources, information technology, insurance, treasury, procurement — are typically recharged to a division on an allocation basis that reflects internal policy rather than the cost of buying the service. A finance function delivered by a shared service centre carries a per-unit cost no standalone business of that size can replicate. Insurance purchased on group terms prices differently from a standalone policy. Procurement conducted at group volumes achieves terms the division alone will not. Each of those is a real cost the buyer inherits and the presented earnings do not show.

Transitional service arrangements make the timing visible without solving the problem. Under a transitional services agreement the seller continues to provide certain functions for a period after completion, at an agreed charge — which means the buyer sees a cost, but not the cost of the steady state. The charge is negotiated, has a defined end, and is frequently set below the standalone cost as part of the commercial package. An earnings basis built on the transitional charge describes a temporary arrangement. The number that should carry the multiple is the cost of the function once the arrangement has expired, plus the one-off cost of standing it up — which sits outside earnings but firmly inside the buyer's funding requirement. On carve-out mandates our transaction advisory practice builds the standalone cost base from the function list outward rather than by adjusting the seller's allocation, because an allocation reviewed line by line tends to inherit the omissions in it.

There is a symmetrical error in the other direction, and buyers make it as often as sellers exploit it. Divisions frequently carry allocated group overhead they would not incur standing alone — a share of head office costs that will not follow the business, corporate charges attached to activities the division does not use. Those are proper add-backs, and a buyer who resists the whole standalone conversation on principle will have overpaid the seller nothing and understated the asset. The exercise is a genuine reconstruction in both directions: what will this business actually cost to run, on its own, once the seller has gone. Our valuation team prices the function list against external reference points rather than against the allocation, since the allocation is the artefact being tested.

Illustrative — figures chosen to show the mechanism, not drawn from any transaction

One adjustment schedule, tested line by line

A vendor pack presents reported EBITDA of 10.0 and an adjusted figure of 14.2, with the business marketed at 8.0x. Each line below is the same schedule after the tests set out above have been applied. All figures are illustrative only, and the outcome of any particular test depends entirely on the evidence available in the engagement.

  1. Reported Reported EBITDA — 10.0

    The audited starting point, on a consistent accounting policy across the three years presented. Nothing about this figure is contested; it is simply not the figure the multiple was offered against.

  2. Accepted Owner remuneration normalisation — +1.8

    The owner drew 0.4 while performing a managing director role and carrying the two largest customer relationships. Benchmarked against the cost of a managing director and a commercial lead, the normalised cost is lower than the total connected payments extracted, and the adjustment is supported. Running total: 11.8.

  3. Accepted Settled legal claim — +0.6

    A single employment matter, settled and closed, with no equivalent category of cost in either comparable year. The multi-year test is clean and the item is evidenced. Running total: 12.4.

  4. Contested Rebrand described as one-time — +0.9 proposed

    A brand refresh charged in the current year. The same category of spend appears two years earlier at a comparable scale. This is a periodic marketing investment, not an exceptional item; the defensible treatment is to normalise it across its cycle rather than remove it. Half is conceded on that basis. Running total: 12.85.

  5. Contested Run-rate of a completed headcount reduction — +0.5 proposed

    Twelve roles removed part-way through the year, annualised to a full-year benefit. Nine of the twelve are evidenced as complete at the measurement date; three positions were subsequently refilled under different titles. The adjustment is accepted for the evidenced portion only. Running total: 13.23.

  6. Rejected Pro-forma procurement synergy — +0.4 proposed

    A saving available only to a buyer with group purchasing scale, dependent on the acquisition itself. The buyer would be paying eight times for a benefit it creates and funds after completion. Removed from the earnings basis; if it is to be shared, it belongs in the price discussion where both parties can see it. Running total unchanged: 13.23.

  7. Rejected Related-party rent below market — (0.3)

    Premises leased from a connected party at below-market rent, on a lease the buyer will not inherit on the same terms. This runs against the seller: the normalised cost is higher than the charge in the accounts, and earnings must come down. Sustainable EBITDA: 12.93.

The schedule presented 14.2. What survived the tests is 12.93 — a difference of 1.27 in earnings, which at the 8.0x on offer is 10.2 of enterprise value. No multiple was reopened and no commercial position was taken. The entire movement came from applying a multi-year test to two items, an evidence test to a third, an ownership test to a fourth, and reading a related-party lease in the direction it actually pointed.

06 — Interactive

Grade the Add-Backs and Watch the Price Follow

The instrument below is seeded with the illustrative schedule above. Each proposed add-back carries a defensibility grade — accepted, contested or rejected — and only accepted items are included in the earnings the multiple is applied to. Change a grade, change a value, or change the multiple, and the implied purchase price moves with it.

The readout worth watching is not the price but the price at risk: what the contested lines are worth at the current multiple. That figure is the value still in play on the earnings basis alone, before any commercial negotiation has taken place — and it is usually larger than the parties expect, because a single unit of earnings is never worth a single unit of price.

Method
  • Adjusted EBITDA = reported EBITDA + Σ (all proposed add-backs, whatever their grade)
  • Sustainable EBITDA = reported EBITDA + Σ (add-backs graded ACCEPTED only)
  • Implied price = sustainable EBITDA × multiple
  • Price at risk = Σ (add-backs graded CONTESTED) × multiple

Rejected items are excluded from both earnings figures and from the price at risk, since a rejected line is not in play. A negative value is an adjustment that runs against the seller — related-party rent below market is the seeded example — and it reduces earnings when accepted rather than increasing them.

Interactive

Add-Back Defensibility Tester

Seeded with the illustrative schedule above. All figures in millions; the currency is immaterial to the mechanism.

The earnings basis
Proposed add-backs
  • Owner remuneration normalisation
    Owner remuneration normalisation — defensibility

    Benchmarked against the external cost of replacing the roles actually performed.

  • Settled legal claim
    Settled legal claim — defensibility

    Discrete, closed, and absent from both comparable years.

  • "One-time" rebrand
    "One-time" rebrand — defensibility

    The same category of spend appears two years earlier — periodic, not exceptional.

  • ERP implementation cost
    ERP implementation cost — defensibility

    Non-recurring in this form, but the underlying investment need returns within the cycle.

  • Run-rate of headcount reduction
    Run-rate of headcount reduction — defensibility

    Evidenced in part; three of twelve roles were subsequently refilled.

  • Pro-forma procurement synergy
    Pro-forma procurement synergy — defensibility

    Available only to this buyer, created and funded after completion.

  • Related-party rent below market
    Related-party rent below market — defensibility

    Runs against the seller: the standalone cost is higher than the charge in the accounts.

Implied purchase price
96.8 m

Sustainable EBITDA of 12.10m at 8.0x. The schedule as presented claims 14.60m, which at the same multiple would be 116.8m.

Price at risk — contested rows
16.8 m

2.10m of contested add-backs at 8.0x. This is the value still in play on the earnings basis alone.

Three numbers, drawn
  • Reported EBITDA 10.00
  • Adjusted — as presented 14.60
  • Sustainable — after testing 12.10
Largest single line in play
  • Each unit of earnings conceded is worth 8.0 units of price at the current multiple.

Illustrative only. Nothing entered here is transmitted or stored; the instrument runs entirely in your browser.

The Earnings That Survive Testing Are the Ones Worth Paying For

None of the work described here requires an adversarial posture, and very little of it requires access a buyer does not already have. It requires reading the adjustment schedule as a set of propositions rather than as a calculation, sorting those propositions by the kind of evidence that would support each one, and then asking for that evidence. An item that can be evidenced is settled quickly and stays on the schedule. An item that cannot is usually withdrawn rather than defended, and the withdrawal happens sooner where the test was put in writing early. Our transaction advisory practice therefore scopes the earnings analysis before the price discussion rather than alongside it, since the sequence determines which party is responding to whom.

For a seller the same discipline pays in the opposite direction. A schedule where every line has been tested internally before it is circulated — where the one-offs have been run back across every available period, the run-rate items carry their evidence, and the synergy lines were never in the earnings column to begin with — is a schedule that survives diligence largely intact. A schedule assembled to maximise the presented figure invites a review that questions all of it, including the adjustments that were entirely defensible. The defensible items are the casualties of the indefensible ones, and that is a self-inflicted cost. These positions are drawn from work delivered by a network of 80+ specialist consultants across 22 countries, which is the only reason they are offered as observations about the mechanism rather than as one adviser's preference.

What survives the review is the number the multiple should have been applied to. Everything after that — the definitions schedule, the debt-like items, the working capital peg examined in the companion article on the enterprise-to-equity bridge — allocates a value that this number produced. And several years later, if the acquisition was priced on earnings that did not hold, the impairment test will re-mark the same assumptions against what actually happened, which is the subject of the third article in this series. The instrument above will show, in a few minutes, what a given set of grades does to price. It is worth running on the seller's own schedule before it is circulated, and on the buyer's reading of it before a position is taken — which is available to anyone willing to do it.

How this work is carried out

Projectzo has prepared quality-of-earnings analyses, financial forecasts and diligence documentation for acquirers, lenders and their advisors since 2010, across 22 countries. Each mandate is assigned a single senior advisor, from scoping through final delivery, and every adjustment is challenged by a second senior reviewer before release — the same adversarial reading a buy-side team will apply. Engagements begin at USD $2,500.

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